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ELD SERVICE

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<span> ELD SERVICE </span>

Maintain accurate, up-to-date driver logbooks to comply with HOS regulations and improve safety.

We provide complete ELD compliance support for carriers and owner-operators, with fast setup, real-time assistance, and reliable reporting.

Trucking doesn’t stop—and neither do we. Our support team is active 24/7.

⏰ 24/7 Support

  • Our team is available day and night to help with ELD issues, login problems, HOS questions, wake-up alerts, internet loss, and device malfunctions. If needed, we guide drivers on switching to paper logs and contact the ELD provider on your behalf.

👮‍♀️ Logbook Audits

  • Whenever your drivers’ logs sync into the system, we audit them for accuracy and FMCSA compliance. We help correct HOS errors, match logs with BOLs/fuel records, and keep your fleet inspection-ready.

👩‍💻 Monitoring & Alerts

  • We monitor driver activity, ELD status, and duty time. If something requires attention—such as low remaining hours, connection issues, or unresponsive drivers—we notify both the driver and the company immediately.

☎️ Consulting & Training

  • We train drivers and dispatchers on ELD use, explain FMCSA rules in simple terms, and assist during roadside inspections. New drivers receive full onboarding support.

🎖️ FMCSA-Approved Systems

  • We work only with ELDs listed on the FMCSA registry, ensuring reliable and compliant log recording.

⛽ IFTA Reporting

  • We prepare accurate quarterly IFTA reports using ELD mileage and fuel data.

🧪 Drug Test Assistance

  • We help coordinate DOT-compliant drug tests for new drivers.

🚀 Fast Setup (15–60 Minutes)

  • Sign up online or by phone. We set up your fleet, connect devices, and train your team in under an hour.
About ALGO Services

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Our company has accumulated over 7 years of experience and proficiency, solving numerous problems and gaining extensive knowledge. Now, we want to share these skills with you.

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ELD SERVICE FAQs

What is an ELD and why do I need it?

An Electronic Logging Device (ELD) automatically records a driver’s Hours of Service (HOS), engine status, driving time, and vehicle movement as required by FMCSA regulations. Most commercial drivers are mandated to use an ELD to stay compliant, avoid violations, and keep accurate records.

How can I sign up for your ELD services?

You can fill out the form on our website or call us directly. Once we receive your request, we will contact you and complete the setup within 15–60 minutes. Everything is done remotely and we guide you through each step.

How long does it take to activate and set up the ELD system?

Activation usually takes between 15 and 60 minutes, depending on the number of drivers and trucks. We also help your drivers install the mobile app and understand the dashboard.

Do you provide training for drivers who are new to ELDs?

Yes. Our support team provides full ELD training for drivers and dispatchers, including how to log in, manage statuses, certify logs, handle malfunctions, and use the app correctly. Training is available 24/7, even on holidays.

What happens if the ELD device stops working or loses internet?

If a malfunction occurs, we immediately assist the driver, contact the ELD provider, and guide the driver on how to switch to paper logs as required. We also help determine whether a replacement device is needed and coordinate the ordering process.

Do you monitor drivers’ logs and notify us of issues?

Yes. We provide real-time monitoring of your drivers’ HOS status, connection issues, violations, and shift limits. We send alerts to drivers and notify the company when action is needed, including “wake-up alerts” if a driver is asleep and dispatch needs assistance.

Do you offer logbook audits and HOS correction services?

Absolutely. We audit HOS logs, correct errors, and match them with BOLs, fuel receipts, and trip data to ensure accuracy. Our audit service helps prevent violations and keeps your fleet FMCSA-compliant.

Can you assist with drug testing for new drivers?

Yes. We can help arrange DOT-compliant drug tests for new or existing drivers through our partner network. This makes onboarding faster and ensures compliance with FMCSA requirements.

Do you offer 24/7 support?

Yes. Our team is available 24/7, including weekends and holidays. Whether a driver is having ELD issues at midnight or a dispatcher needs help during a breakdown, we respond immediately.

Can you help when dispatch cannot reach a driver?

Yes. We can send driver alerts through the ELD system to help wake or notify the driver when dispatchers cannot reach them. This feature is commonly used for time-sensitive loads.

What types of fleets can use your ELD services?

We support owner-operators, small fleets, and large fleets. Whether you have 1 truck or 200, we provide the same full-service monitoring, reporting, and support.